Our clinic would like to personally thank you for choosing a deal with us on Groupon. This page is applicable only for Groupon customers. If you did not purchase a Groupon deal with us please go back. All terms below are within our Merchant Act of Alberta rights. Ask us about our Blend Wellness Groupon price match today!
How do I book or redeem my Groupon? You can redeem your Groupon promotions when you come into our clinic for your appointment. Please note we may request a credit card number to secure bookings for first time clients who do not provide a voucher number. Credit cards are not charged unless as required. We accept bookings by advance appointments only. Cancellation policy in full effect. Clinic Policies also apply to all Groupon customers.
Booking Policy: All Groupon customers must provide a voucher number and proof of payment (groupon receipt screen cap or emailed to us) when booking with us and mention they have a Groupon deal when booking. Patients who miss their first appointment and/or who bring in an expired Groupon voucher are subject to a $20 administration fee or 50% of full service value due before or after their session. This fee is charged for redeeming expired vouchers. We apologize in advance for any inconvenience.
No show policy: All no shows made without contact to us on the day of the booking will have their Groupon voucher(s) redeemed. The session shall be considered completed and there will be no further credits or refunds given. This is a fairness policy created to protect our business from no shows and persons who take up a spot on our calendar that could have been given to someone who was going to show up. Our therapists must be paid either way and therefore we ask you to appreciate that we take these steps to minimize our company losses especially during COVID times. Please note, this means you may not get another appointment if you no show and/or do not contact us within 72 hours prior to your appointment and your voucher will be redeemed. We apologize in advance for any inconvenience.
Want to try booking an appointment for today? If you wish for a same day booking, we require all patients to join our waiting list. We do not accept same day appointments any other way. Join the waiting list from our home page booking section and/or by calling us directly at: (780) 432-5900 – OR – email us at: firstname.lastname@example.org This is the only way we accept same day booking requests. Same day requests are not guaranteed. We recommend booking a week in advance to ensure availability.
How many Groupon offers can I buy? Blend Wellness has no limitations of Groupon deals per customer. Groupon price match offers are also available in clinic. Deals are non-transferrable and must be redeemed in whole on your visit.
Do you offer savings after the first time Groupon offer? Yes! This means our Groupon offer we are running will be the same price you pay in clinic (excluding Groupon sale prices). We reserve the right to limit price matches and we do not give price matches on any promotional Groupon rate that is not the everyday deal price. Ask us for more information at your appointment.
Is there GST/tax or fees charged on top of the Groupon? Yes. We charge a 5% tax on the set deal rate. These taxes are due at your appointment along with any applicable gratuity. Note your Groupon deal excludes your therapists gratuity. We suggest a 15% tip be left for all therapists. Please bring voucher and an image of your sale receipt for your appointment and be prepared to cover your tax remittance and/or applicable gratuity.
Is there anyway to use my Groupon for another service? Yes. If you would like your voucher to be used toward another service in our clinic, we will apply a deal conversion fee plus 5% GST additional to the deal. Ask us for more information when booking.
Can I add extra time to my service purchase? Yes by advanced booking only. The day of your service this is at the discretion of your therapist. Additional fees may apply.
What location is my Groupon valid? Our main location is in Edmonton. This is a private practice and as such we are available by appointment only. Groupon offers are not valid for mobile services classes, and/or couples services without a deal conversion fee added. Our address is provided to you when you book with us.
What if my Groupon expires? Be worry free! Any expired Groupon offer is still accepted at Blend Wellness. You simply pay the $20 processing fee and get the original deal you purchased. GST of 5% and applicable gratuity still applies on these transactions. There is no fee charged if you book or contact us before the expiration of your voucher date. If you do not wish to pay the $20, then we will still accept your voucher as cash towards the regular price of any service on our menu. These services will not be discounted. Booking before the voucher expiration date is the best way to save yourself this fee.
What if I would like a Mobile deal? If you would like your voucher to be used toward a mobile service with our clinic, please contact us directly. All mobile jobs have a mandatory 18% gratuity added.
Are you an RMT? Can my Groupon for massage be reimbursed by my health care plan? Yes, Massage Therapy Receipts are provided here, however; they are not issued from our clinic for medical rebate for any Groupon deals. We do not issue RMT receipts for Groupon deals. You are getting 50-69% off our regular clinic prices therefore consider our therapists will not issue receipts in lieu of this amazing discount! We do not offer insurance reimbursement for any spa therapy services. Receipts are offered on all regular priced massage therapy services purchased in clinic.
What if I would like an add on to my service? Blend Wellness offers the following accelerations which you can choose to add into your services:
- Aromatherapy steam added to your session
- CBD Massage oil
- Cold Stone Treatment
- Hand or Foot Paraffin Heat Treatment
- Hand or Foot Polish Scrub
- Hot Towel Treatment
- Hot Stone Treatment
- K Taping, Per area
- Moroccan oil scalp massage
- Moroccan oil steam scalp treatment
- Tarot or Mediumship reading,
- Additional treatment time is available at the discretion of our staff. Please contact us directly to discuss pricing or to get an add on!